Process-1: Creating Network accounts

As a policy, any user (Staff/Student) must be authenticated for accessing IT Services facilities which need to Create a network access (Campus Computer’s & WiFi) accounts for Staff and Students.

At the beginning, IT Services will receive a request through email from HR department to create an account (Computer Login, Email account, Shared Drive or Finger Print etc.) for any newly joined full time / part time employee. These accounts will be created by authorized IT Services staff and these account details will be provided to Full Time staff directly and for the Part timers will be send through their personal emails.

However, The Student accounts will be created after the add/drop period every new semester and the updated list of students will be provided by SIS team, to avoid any conflict in future. Once the accounts have been created, IT Services department will announce in LMS and Social Media to use their network accounts to login AOU computers and to connect Campus WiFi in their personal laptops and Mobiles by following the steps, which posted the manuals at LMS. All the new students must login first time using their credentials at one of the available computers in AOU campus Labs (SF003, SF013), and LRC (FF029).

Username & Password:

The staff username will be created with specific standards like using their First Name and Last Name (Example: Firstname.Lastname) However for the Students username will be their Student ID and the password will be announced at LMS initially for the new students, and old students can reset their passwords by send email on "This email address is being protected from spambots. You need JavaScript enabled to view it.".