Process-3: Training

Training to New Full Time / Part time Staff (Admin & Academic) and Students

Full Time Admin Staff:

IT Services staff will have assigned to train the new full time staff for the mentioned Systems:

  • Computer Login.
  • Email Login.
  • Using Secured Shared Drive.
  • Using Smart Card for Printing/Scanning/Photocopy.
  • IT-Helpdesk e-Ticketing System.
  • Smart Class Room Facilities (If necessary).

Full/Part Time Academic Staff:

Head of the academic department will recommend a specific date/time to trained his/her department staff and accordingly one of IT Services staff will be assigned to train the new Full Time/Part Time staff for the mentioned Systems:

  • Computer Login.
  • Email Login.
  • Using Secured Shared Drive.
  • Using Smart Card for Printing/Scanning/Photocopy.
  • IT-Helpdesk e-Ticketing System.
  • Smart Class Room Facilities & Normal Class Room Facilities.

Regarding students training, once IT Services Department announce their accounts in LMS, then students can contact IT Services Department 24*7, by using hot support email "This email address is being protected from spambots. You need JavaScript enabled to view it.", which will be executed within 24 Hrs. as a maximum time.