Responsibilities:
- Install, provision, configure and manage server operating system for windows and Linux machines and other application and software services.
- Set up and maintain the active directory accounts, permissions, access rights and security policies.
- Manage and maintain server virtualization and HA cluster using Hyper-V and other virtualization tools.
- Manage the file server and storage allocations to end user.
- Monitor system performance to ensure healthy production environment.
- Utilize the system and network monitoring tools to optimize performance, plan the capacity, maximize system uptime and mitigate any anticipated threats.
- Diagnose and troubleshoot issues and outages and execute periodic preventive maintenance to servers and storage.
- Replace and upgrade defective or outdated components when necessary.
- Upgrade OS systems and applications with new releases and models.
- Liaison with the security officer to ensure vulnerabilities closure, system batching, hardening and compliance with trusted security configuration.
- Execute and promote standard operating procedures and maintenance schedules.
- Manage and maintain the backup system according to the backup policy and execute the restoration procedures whenever required.
- Monitor the health of the university DR site and ensure controlled data replication and disaster recovery procedure.
- Manage the identity solution and maintain the synchronization of local user identities with Azure cloud identities.
- Provide training services for staff on new technologies.
- Administrate the university application systems as requested such as the document management and archiving system, correspondence system and help desk system.
- Conduct hardware and software audits of servers, workstations to ensure compliance with established standards, policies, and configuration guidelines.
- Provide documentation and technical specifications for implementing new or upgrades to IT infrastructure.
Job Requirements/skills/Certifications:
- Bachelor's degree in computer science, computer engineering or equivalent
- At least 5 years of proven record in system administration.
- Familiarity with multiple OS platforms with emphasis on Linux in addition to windows servers and workstations.
- Excellent knowledge of virtualization, clustering, VM provisioning and automation.
- Strong experience in backup solutions, restoration procedures and disaster recovery concepts and services.
- Good understanding of cyberattack landscape with familiarity of incident response life cycle and good experience in OS, database and application hardening methods.
- Strong experience in implementing and following IT helpdesk operations best practices.
- Experience with Office365 and Azure AD administration, with good skill of power shell scripting in the office365 configuration environment.
Soft Skills:
- Excellent customer service skills.
- Excellent technical writing and documentation skills.
- Effective organization, planning and time management skills.
- Ability to take initiatives and proactive approach to improve work.
- Ability to work independently with minimal supervision.
- Teamwork spirit, while taking responsibility.
- Working effectively under pressure.
Preferred Certifications:
- Microsoft Certified Solutions Expert (MCSE)
- Linux System Administrator (Oracle or Red hat)
- CompTIA Server+
- ITIL foundation (Intermediate or Expert is a plus)
- Data Center Virtualization.
- Microsoft 365 Enterprise Administrator.
- Azure Administrator – fundamentals (Associate level is a plus).
- VMware certification is a plus.
Interested candidates can send in their letter of application together with a CV and copies of academic and other credentials no later than 5 October 2021 to: jobs@arabou.edu.kw